Conduct a training audit to identify topics to focus on
Identify your specific needs regarding these topics
Identify staff who require training
2 - Know when you want the training :
Identify when you will have adequate cover
Schedule morning training for maximum alertness, participation and retention of information
3 - Choose your trainer carefully - consider :
Their level of expertise in the subject required
Their rapport with your staff
Their reliability
Their effectiveness
Your choice of trainer is critical. The ideal trainer combines a good knowledge of a subject with the ability to teach without intimidating, boring or overwhelming your staff.
4 - Prepare your students :
Be clear as to where the training is being held
Be clear as to when the training starts and ends
Tell students to arrive 15 minutes early to register