'Michael is reliable and punctual and has been professional and enthusiastic in all the training he has delivered, with a high standard of presentation which allows for staff participation.
Michael's methods of training are exceptional. His greatest strength is the unique way in which his training sessions are delivered. All sessions are lively and professionally presented and he assesses learners' knowledge at the end of each session to evaluate their level of understanding.'
Training Manager, Cullum Welch Court
'Michael's unique approach to training, coupled with a lively sense of humour, leaves my staff reflecting weeks after training - which is good for my service users. The competency and exam module at the end of each session is useful and also a good indicator that staff are learning and not just attending. Michael's availability as a source of advice has also been invaluable.
We will continue to use Michael for all aspects of training in the future and recommend him to any other professionals in the healthcare industry.'
Manager, Church Walk House
'Michael is friendly and genuine, and arranges the tables and chairs to give the best all-round view and audibility for all staff.
I am most impressed with his style of teaching. Michael uses everyday language, not jargon, and explains things in such a simple way that every member of staff understands.
Michael encourages questions and puts staff totally at ease with his friendly and approachable manner so they enjoy training. Michael is also very flexible when booking courses. He was so concerned for staff doing nights that he was prepared to teach from 1pm till 8pm!
If there are Training Managers out there looking for training in any subject, I can honestly recommend Michael Hughes.'
Training Manager, Read House
'Michael tailors his training to the specific needs of each individual home and their staff. Staff enjoy the relaxed and open training environment Michael creates with his skilled mixture of humour and learning. Staff also like the workbooks Michael uses as they can revisit what they learned later. In all, Michael provides professional, reliable and good value training!'
Manager, Abbeyfield Oxenford House
'I have had nothing but good feedback from the courses that Michael has provided for Grooms-Shaftesbury. Those I have attended myself were dynamic, interactive and well-worth attending.'
Training Manager, Grooms-Shaftesbury